Evaluation & observability

Know it works before and after every change

Prompts and models change behaviour. We build evaluation sets, tracing and monitoring so quality is measured instead of felt.

Overview

How we approach it

Agent quality is hard to judge by eye. We create an evaluation set from real tasks, define pass criteria, and run it on every change to prompts, tools or models so regressions are caught before release.

In production, tracing records each step, tool call, token count and latency. Dashboards and alerts show cost, error rates and drift, and sampled runs are reviewed by people.

Evaluate the task, not the model

Benchmarks say little about your use case. We measure your tasks with your data.

  • Model-graded and human-graded evaluation, used together.
  • Regression suite in CI.
  • Safe rollout with canary traffic.
Delivery

Step by step

Define success

Criteria per task type.

Build the set

Real examples with expected outcomes.

Run on every change

Automated comparison against the baseline.

Monitor

Tracing, cost and drift in production.

Deliverables

What you receive

Evaluation harness

Repeatable runs with scores.

Tracing

Step-level visibility into every run.

Cost and latency

Per-task and per-model dashboards.

Alerts

Notification on error spikes and drift.

FAQ

Common questions

How big does an evaluation set need to be?

Start with a few dozen representative cases and grow it with every failure you find in production.

Can evaluation run in CI?

Yes. It can gate releases like any other test suite.

Do you monitor after launch?

Yes. We set up tracing and dashboards, and can support ongoing tuning.

Scope your agent system with an engineer

Bring the process you want to automate. We will talk through the architecture, the risks and a realistic first release.